Privacy policy
Information We Collect
At ShiMeraki, we collect personal information to provide and improve our services. This includes:
- Account Information: Name, email address, shipping/billing addresses when you create an account or make a purchase
- Payment Details: Credit card information processed through secure payment gateways (we do not store full card numbers)
- Browsing Data: IP address, device information, and browsing behavior collected via cookies
- Communication Records: Emails, chat logs, and customer service interactions
How We Use Your Information
Your data helps us:
- Process orders and deliver your jewelry purchases
- Provide personalized product recommendations (nature-inspired necklaces, crystal jewelry, etc.)
- Improve our website and customer experience
- Send marketing communications (with opt-out option)
- Comply with legal obligations
Data Sharing & Protection
We implement industry-standard security measures including:
- SSL encryption for all transactions
- Limited employee access to personal data
- Regular security audits
We only share data with:
- Payment processors to complete transactions
- Shipping carriers for order delivery
- Legal authorities when required by law
Your Rights
Under GDPR, CCPA, and other privacy laws, you may:
- Request access to or deletion of your personal data
- Correct inaccurate information
- Opt-out of marketing communications
- Withdraw consent for data processing
- File complaints with regulatory authorities
Cookies & Tracking
We use cookies to:
- Remember cart items (like DIY components or brooches)
- Analyze website traffic
- Enable social media features
You can manage cookie preferences through your browser settings.
Policy Updates
We may update this policy periodically. Significant changes will be notified via email or website notice.
Contact Information
For privacy-related inquiries, please use the contact form on our website.